Privacy Policy
This page is maintained by the SubsKart team to explain, in plain language, what data we collect and how we handle it.
Last updated 31 August 2026
Information we collect
We only collect what we need to deliver your order and support you afterwards. Nothing more.
- Identity
- Name, email address, and phone number you share at checkout or during support.
- Billing
- Payment details processed via our payment partners; card numbers never touch our servers.
- Account
- Order history, preferences, and any credentials you save on your SubsKart account.
- Support
- Messages you send us on email, WhatsApp, or Telegram, kept only as long as needed.
How we use your information
Your data powers a handful of specific, transparent purposes:
- Process orders and deliver your subscriptions.
- Communicate order status, receipts, and renewals.
- Respond to your support queries and troubleshoot issues.
- Improve our catalogue, pricing, and delivery experience.
- Detect fraud and comply with applicable laws.
How we protect it
Practical controls we have in place today:
- Encryption in transit
- All traffic to SubsKart is served over HTTPS/TLS.
- Restricted access
- Personal data is limited to the team members who need it for fulfilment or support.
- Managed infrastructure
- Hosting, database, and auth run on managed cloud infrastructure with routine backups.
- Access logs
- Administrative actions on customer data are logged for accountability.
No online service can guarantee absolute security — but we work to reduce risk and act quickly if something goes wrong.
Third-party services
We rely on trusted providers for payments, hosting, and analytics. These providers process data under their own privacy policies — we recommend reviewing them for the services you use.
Your rights
You can exercise any of the following by writing to us:
- 1Access the personal information we hold about you.
- 2Correct information that is inaccurate or out of date.
- 3Request deletion of your account and associated data.
- 4Object to specific uses of your information.
- 5Receive a copy of your data in a portable format.
Contact
Questions about your data? Write to us and we respond within 24 hours.